New Order

We can only work your order when we have received 50% payment OR When the Purchase of Order is issued to our favour. Our Quotes are valid for 10days. Customer get 50% off if they need heat press service only Customer get 20% off if they need cut vinyls / printed transfer paper only

Generally, orders are completed within 3days from receipt of artworks and Proof of payment Or Purchase Order. When lucky, we may finish your order in a day or the next. Where there is need for some items to be bought elsewhere, then we depend on suppliers and courier services. Therefore, we need minimum 7days.

Due to unforeseen circumstances and work load on que, we will estimate completion when you place your order, and shall invite you to collect when ready.

Website Order

You will sign a physical form instore or online, you will also sign out your website when the project is complete. Hosting packages are explained in the form and must be paid for to remain active. For social media and marketing assistance, you pay separate amount.

Lending

Borrowed items are charged per 72 hour period. You will leave us with a R300 security fee (collateral) when taking stand, refundable on undamaged return

Refunds

Full refund is strictly for products returned in state as purchased and NOT service rendered. When unsatisfied with whole complete order or part of, and cancelling the order, the customer is still liable for the resources used, therefore 50% of gross total shall compensate damages, and remainder be refunded. No refund for wrong specification supplied (size, colour, material), approved design, complete printing, or for custom-purchased items. There is no same-time refund, we follow the protocol. Customer may bring a new blank / buy blank from us and print free.

Discounts

BULK BUYING
If you are bring bulk jobs, you will get a discount from total price as per price list

Share Us Online

You must prove that you follow us on our social media. Google, X, YouTube, TikTok, Facebook and Instagram. You will share, comment, recommend, or refer us then you might be awarded a voucher to print from us.

Customer

For those who can prove that they bought our services / products from since our first years of operations can claim an annual gift from the following

• 2018- a branded Golf shirt
• 2019 - a plain Golf shirt
• 2020 - a plain Tshirt
• 2021- a plain coffee mug
• 2022- branded Drawstring bag
• 2023- branded pens x2
• 2024- next year's Carlenda

Business Reference

Refer someone to come and purchase our products / services and they must mention that you sent them. You might be awarded a voucher to print from us.

Do not expect immediate offer. Discounts may not be in form of cash and not transferable. No obligations on this promise is applicable and cannot be claimed. Discounts are issued at Manager's own discretion.